Acorn Aid

Knowledge Base

Getting Started Guides

Installing Acorn Aid

Views: 2526 Helpful? 518 out of 752 Date Added: 5th Aug 14 21:22:56

Getting Started Guide

Views: 1827 Helpful? 455 out of 668 Date Added: 6th Aug 14 14:49:45

Configuration Basics

Views: 1775 Helpful? 443 out of 687 Date Added: 6th Aug 14 15:12:23

Setting email notifications and content

Views: 1719 Helpful? 452 out of 668 Date Added: 6th Aug 14 16:49:01

Adding groups for ticket allocation

Views: 1442 Helpful? 431 out of 650 Date Added: 6th Aug 14 15:24:13

Adding priority levels to tickets

Views: 1132 Helpful? 339 out of 532 Date Added: 6th Aug 14 16:09:44

Submitting a ticket

Views: 1219 Helpful? 356 out of 550 Date Added: 7th Aug 14 18:49:47

Updating a ticket as an agent

Views: 1127 Helpful? 334 out of 529 Date Added: 10th Aug 14 17:28:46

Tracking and updating a ticket as an user

Views: 1131 Helpful? 343 out of 536 Date Added: 10th Aug 14 18:41:53

Closing a ticket

Views: 1146 Helpful? 367 out of 562 Date Added: 10th Aug 14 21:29:46

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